Effect Date : 2025-06-30
Welcome to Kuwait Taxi Service!
By using our taxi services or browsing our website, you agree to the terms and guidelines outlined below. These terms ensure safe, reliable, and transparent service for every customer across Kuwait.
1. Who We Are
Kuwait Taxi offers fast, affordable, and dependable transportation services to individuals and businesses across:
✔ Capital Governorate
✔ Hawalli Governorate
✔ Jahra Governorate
✔ Ahmadi Governorate
✔ Farwaniya Governorate
✔ Mubarak Al-Kabeer Governorate
We focus on delivering safe, comfortable, and timely rides to all our customers.
2. Using Our Service
When you book a ride with Kuwait Taxi, you agree to:
- Provide accurate information for bookings (name, contact details, locations)
- Be available at the scheduled pickup time and location
- Treat our drivers and staff with courtesy and respect
- Follow all applicable traffic laws during your journey
We reserve the right to refuse service if any behavior is considered unsafe or unlawful.
3. Payments
- All payments are currently handled in cash only, paid directly to the driver at the end of your trip.
- We plan to introduce secure digital payment options soon.
- Fares will be communicated during the booking process, but final charges may depend on distance, route changes, or waiting times.
4. Booking and Cancellations
- You can book a taxi by calling 94934214, through our website, or authorized platforms.
- Please notify us promptly if you wish to cancel or modify your booking.
- We are not responsible for delays caused by factors beyond our control, such as traffic, weather, or unforeseen events.
5. Service Limitations
While we aim to provide reliable transport 24/7, certain situations may affect service availability, including:
- High demand periods
- Vehicle maintenance
- Traffic disruptions or emergencies
We strive to minimize service interruptions, but we cannot guarantee availability at all times.
6. Safety and Responsibility
- Passenger safety is our top priority. Please wear seatbelts and follow driver instructions.
- Kuwait Taxi is not responsible for items lost or left behind in vehicles, but we will assist in locating lost property when possible.
- Any damage to the vehicle caused by a passenger may result in additional charges.
7. Website and Content Use
All website materials (text, logos, images) belong to Kuwait Taxi Service and cannot be copied, distributed, or used without written permission.
8. Limitation of Liability
Kuwait Taxi Service is not responsible for:
- Personal belongings lost during transport
- Delays or cancellations due to situations beyond our control
- Indirect or accidental damages linked to our services
We provide transport services “as is” with no additional guarantees beyond legal obligations.
9. Changes to These Terms
We may update these Terms of Service from time to time. Updates will be published on our website, and continued use of our services means you accept the new terms.
10. Contact Us
If you have questions or concerns about these terms:
- Email : info@kuwaittaxi.taxi
- Call or Whatsapp : 94934214
Thank you for choosing Kuwait Taxi. We look forward to providing you with safe, affordable, and dependable transportation across Kuwait.
