Effective From: 2025-06-30
At Kuwait Taxi, your privacy and trust are our top priorities. We want you to feel confident every time you ride with us or visit our website. This statement explains how we collect, handle, and protect your information when you use our taxi services.
What Details We Collect
When you contact us or book a ride, we may ask for:
- Your name
- Contact number and/or email
- Pickup and drop-off locations
- Booking preferences
- Other relevant trip details
If you browse our website, we may automatically gather basic technical data like:
- Your device and browser information
- IP address and location (approximate)
- Pages visited and time spent on the site
We only collect the information necessary to serve you better.
How We Use Your Information
We use your information to:
- Arrange and manage your taxi bookings
- Contact you regarding your ride or inquiry
- Improve the efficiency and quality of our services
- Send important service updates when required
- Ensure the safety of passengers and drivers
We will never misuse your personal information.
Payments and Transactions
Currently, payments for rides are handled in cash. We do not request, store, or process any credit card, debit card, or online banking details at this time.
We plan to introduce convenient digital payment options soon to enhance your experience.
Sharing Your Information
We only share your details when necessary, such as:
- With our drivers to fulfill your booking
- With trusted partners assisting in service delivery
- If required by law, government authorities, or for safety purposes
We never sell or rent your personal information to third parties for advertising or marketing.
Protecting Your Information
We take strong steps to keep your information safe, including:
- Limiting access to personal data
- Using secure servers and communication tools
- Regularly reviewing our safety measures
Though we work hard to secure your data, no online platform is entirely risk-free.
How Long We Keep Your Data
We retain your personal details only for as long as needed:
- To provide taxi services
- For legal, operational, or safety purposes
- To maintain service records
After that, your data is securely removed or anonymized.
Your Choices and Rights
As our valued customer, you have full control over your information. You can:
✔ Request to access the information we hold
✔ Ask for updates or corrections to your details
✔ Request deletion of your personal data, where legally possible
✔ Say no to promotional messages at any time
To make a request, just contact us.
How to Reach Us
For privacy questions, concerns, or to exercise your rights:
Emai Us : info@kuwaittaxi.taxi
Call or Whatapp : 94934214
We’re here to help ensure your information stays secure.
Updates to This Policy
We may occasionally update this Privacy Notice. Any changes will be posted on our website, so we recommend reviewing this page regularly.
Kuwait Taxi – Safe, reliable rides with your privacy in mind.
